Help Center

Short answers about billing, referrals, Publisher files and your data. Can’t find it? info@wannaware.com

Using the editor

The ribbon tabs, the File tab and what each one does.

Subscription & billing

Trials, cancelling, switching plans, failed payments and refunds.

Refer a friend

Give a month, get a month.

Importing Publisher files

Bring your classic Microsoft Publisher work into the browser.

Your work & your data

Saving, the Trash, exporting, sharing and deleting.

Account & sign-in

Passwords, Google sign-in and profile details.

Looking for the story behind WannaPublish? About WannaPublish · the small print? Terms of Service · Privacy Policy

Help Center

Using the editor

What is on the Home tab?

How do I change line spacing, or make a blank line taller or shorter?

How do I preview character spacing before I apply it?

I made a custom colour inside a dialog and it did not apply.

Are text sizes in points, like Publisher?

How do I set tab stops exactly?

How do I line things up or layer them?

What can I insert?

How do I add and edit pictures?

I cropped a picture — how do I make it bigger?

How do I crop a picture to a square, 4:3 or 16:9?

How do I change the page size, orientation or margins?

How do I place a ruler guide at an exact position?

How do I line a text box or picture up with a guide exactly?

What are colour schemes and font schemes?

What is on the View tab?

Can I measure in points instead of inches?

Two-Page Spread: why is page 1 on its own, on the right?

What does the Text Box tab do?

My text does not fit. How do I continue a story on another page?

What is the grey area around the page for?

What does the Shape Format tab do?

How do I work with tables?

What is a master page?

What is behind the File tab?

How do I start a new publication?

How do I organise my publications?

What is the difference between Save and Save As?

How do I print a booklet?

How do I print?

Subscription & billing

How does the free trial work?

How do I cancel my subscription?

Can I switch between monthly and annual?

How do I update my card or download an invoice?

My payment failed — what happens now?

Can I get a refund?

What happens to my work if my subscription ends?

Refer a friend

How does the referral programme work?

When do I receive my reward?

My friend forgot to use my link. Can it be added afterwards?

Are there any limits?

Importing Publisher files

Which Publisher files can I open?

How do I import a .pub file?

My file is large. Will the import time out?

The fonts look different after importing. Why?

Some things moved or look slightly different.

My story ran through several text boxes in Publisher. Does that survive the import?

My Publisher file uses Calibri, Cambria, Arial… will it look the same?

Your work & your data

Is my work saved automatically?

I deleted a publication by mistake.

How do I download my publications?

How do I share a publication with someone?

How do I delete my account?

Account & sign-in

I forgot my password.

Can I sign in with Google?

How do I change my name, picture or password?

Which emails will I get, and how do I stop the optional ones?

I need help with something else.